Amazon Adds In-Car Delivery Function to Amazon Key App
Amazon has announced an expansion to its Amazon Key app, which now includes an option for in-car delivery. This builds on top of in-home delivery and keyless guest access, two features that launched with Amazon Key. Prime members will have access to in-car delivery services via Amazon Key at no extra cost in 37 cities with more coming as the rollout continues.
Customers will be able to use in-car delivery services via the Amazon Key app and link it with their Amazon account to set it up with their connected car service account. Once setup is done and the delivery location has been added, you can opt for the “in-car” delivery option when you check out. During delivery day, the Amazon Key app will allow customers to see if they’ve parked within range of their selected delivery location and notify the vehicle owner if the package is on the way or when the order has been delivered.
Since the launch of Amazon Key, the company has delivered “everything from cameras to collectible coins inside the home.” said Peter Larsen, vice president of delivery technology at Amazon, in a release. “In-car delivery gives customers that same peace of mind and allows them to take the Amazon experience with them. And, with no additional hardware or device required, customers can start ordering in-car delivery today.”
Vehicles compatible with in-car delivery via Amazon Key include 2015 or newer Chevrolet, Buick, Cadillac, and GMC vehicles with active OnStar service, and 2015 or newer Volvos with active On Call accounts. Amazon says it will add more vehicles over time. In order to keep vehicles safe, Amazon says it uses multiple layers of verification and requires that the authorized deliverer verifies that he or she is in the right location with the correct package through an authentication process. Delivery drivers are never provided with codes or keys directly—it all happens through the app. In-car deliveries are covered by Amazon’s Happiness Guarantee, meaning if your property or product is damaged as a result of the delivery, Amazon will work with you to make it right. Even still, we’re not sure how comfortable we’d be granting a company access to our cars. But then again, we do like the idea of having our packages safe and sound in our car rather than sitting on our doorstep.